FAQ | TheCandleSalonGroup

Frequently Asked Questions (FAQ)

Everything You Need to Know About Our Custom Candles, Workshops & Upcoming Brands.

Browse our FAQs to find answers to your most common questions.

Can I customize the scent of my candle?

While we offer a wide selection of high-quality, luxurious fragrances, we do not accept customer-provided scents. Our candles adhere to strict quality guidelines, ensuring that they are phthalate-free, paraben-free, and non-toxic. Additionally, not all fragrances are suitable for candle-making.
What customization options do you offer?

We provide fully personalized candles, including custom scents, colors, vessels, packaging, and branding to align with your vision or corporate identity.
Is there a minimum order quantity for custom candles?

Yes, the minimum order quantity (MOQ) varies based on customization complexity. Contact us for specific details on bulk orders.
Do you offer private label candles for businesses?

Absolutely! Our private label candle service allows brands to create luxury, eco-friendly candles with custom branding and premium packaging.
How long does it take to receive a custom candle order?

Production times depend on order size and design complexity, but typically range between 4-8 weeks.

Can I customize the scent of my candle?

While we offer a wide selection of high-quality, luxurious fragrances, we do not accept customer-provided scents. Our candles adhere to strict quality guidelines, ensuring that they are phthalate-free, paraben-free, and non-toxic. Additionally, not all fragrances are suitable for candle-making.
What customization options do you offer?

We provide fully personalized candles, including custom scents, colors, vessels, packaging, and branding to align with your vision or corporate identity.
Is there a minimum order quantity for custom candles?

Yes, the minimum order quantity (MOQ) varies based on customization complexity. Contact us for specific details on bulk orders.
Do you offer private label candles for businesses?

Absolutely! Our private label candle service allows brands to create luxury, eco-friendly candles with custom branding and premium packaging.
How long does it take to receive a custom candle order?

Production times depend on order size and design complexity, but typically range between 4-8 weeks.

Can I customize the scent of my candle?

While we offer a wide selection of high-quality, luxurious fragrances, we do not accept customer-provided scents. Our candles adhere to strict quality guidelines, ensuring that they are phthalate-free, paraben-free, and non-toxic. Additionally, not all fragrances are suitable for candle-making.
What customization options do you offer?

We provide fully personalized candles, including custom scents, colors, vessels, packaging, and branding to align with your vision or corporate identity.
Is there a minimum order quantity for custom candles?

Yes, the minimum order quantity (MOQ) varies based on customization complexity. Contact us for specific details on bulk orders.
Do you offer private label candles for businesses?

Absolutely! Our private label candle service allows brands to create luxury, eco-friendly candles with custom branding and premium packaging.
How long does it take to receive a custom candle order?

Production times depend on order size and design complexity, but typically range between 4-8 weeks.